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Expert evaluations to improve service quality.

Actionable reports for continuous improvement.

Maximize performance across all locations.

A customer service area features a desk with two employees, one wearing a red uniform and the other assisting a customer. The setting includes a colorful backdrop with life-sized cutouts of young people and the word 'Loop' in large letters. The counter displays digital numbers, and promotional materials are placed on the desk.
A customer service area features a desk with two employees, one wearing a red uniform and the other assisting a customer. The setting includes a colorful backdrop with life-sized cutouts of young people and the word 'Loop' in large letters. The counter displays digital numbers, and promotional materials are placed on the desk.
A retail store interior featuring a wooden customer service desk with the logo of an eyewear company 'lenskart.com' prominently displayed. Several small stacks of product boxes and informational pamphlets are placed on the desk. Behind the desk, a wall with a wood panel design displays a large eyeglasses logo. The lighting is bright with recessed ceiling lights, and there are security cameras visible. On the floor, a few cardboard boxes are stacked to the side.
A retail store interior featuring a wooden customer service desk with the logo of an eyewear company 'lenskart.com' prominently displayed. Several small stacks of product boxes and informational pamphlets are placed on the desk. Behind the desk, a wall with a wood panel design displays a large eyeglasses logo. The lighting is bright with recessed ceiling lights, and there are security cameras visible. On the floor, a few cardboard boxes are stacked to the side.
A busy electronics store with multiple counters and customers. Several advertisements and electronics brand logos, such as Canon and SanDisk, are visible on the walls. Customer service representatives in uniform are assisting customers. The setting is dimly lit, giving it an indoor market ambiance.
A busy electronics store with multiple counters and customers. Several advertisements and electronics brand logos, such as Canon and SanDisk, are visible on the walls. Customer service representatives in uniform are assisting customers. The setting is dimly lit, giving it an indoor market ambiance.

About Better Shops

Empowering businesses to enhance customer experiences and improve service quality through expert evaluations and actionable insights.

A group of people is engaged in a training session in a conference room setting. A presenter is standing and holding a sheet of paper, addressing the group seated at a round table. The attendees are actively listening, and there's a banner in the background advertising UX training. The room is well-lit, with a flipchart visible at one side.
A group of people is engaged in a training session in a conference room setting. A presenter is standing and holding a sheet of paper, addressing the group seated at a round table. The attendees are actively listening, and there's a banner in the background advertising UX training. The room is well-lit, with a flipchart visible at one side.

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Enhance customer experiences and improve your business ratings with our expert evaluations.

A smartphone with a colorful screen displaying the text 'scan me for your feedback' and a QR code lies on a wooden surface. The planks of wood have a rustic look with visible grain and some peeling paint.
A smartphone with a colorful screen displaying the text 'scan me for your feedback' and a QR code lies on a wooden surface. The planks of wood have a rustic look with visible grain and some peeling paint.
Store Evaluations

Real customer assessments to identify service quality and improvement areas.

Actionable Reports

Detailed insights to help your locations perform at their best.

Performance Boost

Strategies to elevate customer satisfaction and drive positive ratings.

Enhance Your Customer Experience

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Customer Reviews

See what our clients say about us.

Better Shops transformed our customer service approach in the United States and boosted our ratings significantly.

Lu Sang
Amusement park ride with vibrant colors and several people sitting in seats attached to mechanical arms. A person wearing a white shirt is walking on the platform near the ride. The letters spelling 'Experience' are visible in the background above the ride, with colorful bulb lights decorating the structure. The blue sky and flags fluttering in the background add to the lively ambiance.
Amusement park ride with vibrant colors and several people sitting in seats attached to mechanical arms. A person wearing a white shirt is walking on the platform near the ride. The letters spelling 'Experience' are visible in the background above the ride, with colorful bulb lights decorating the structure. The blue sky and flags fluttering in the background add to the lively ambiance.

New York

The insights provided by Better Shops helped us identify key areas for improvement, leading to a noticeable increase in customer satisfaction and loyalty.

A group of people are gathered in a conference room, engaged in a UX training session. Two women are seated at a table with laptops, participating in the training. A large poster on the wall advertises UX Indonesia and a UX training series. Papers with diagrams are taped to the wall, and various electronic devices and cups are on the table.
A group of people are gathered in a conference room, engaged in a UX training session. Two women are seated at a table with laptops, participating in the training. A large poster on the wall advertises UX Indonesia and a UX training series. Papers with diagrams are taped to the wall, and various electronic devices and cups are on the table.
Martha King

Los Angeles

★★★★★
★★★★★

Enhancing customer experiences for better ratings.

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